Return policy

The customer has the right to return unused or unworn pieces within 14 days.

Customers are responsible for the shipping cost and for returning all pieces safely. Motherslugger will not take responsibility for lost shipments, so please return the package with a tracking number for safety. I will confirm the return of the package once I receive it. If the return is a result of my error, I will cover the shipping cost for the return. Please note that the original shipping cost is nun-refundable.  

All pieces should be returned in their original packaging. Once I have received the return, I will inspect the returned piece for any signs of wear or damage. If there are any alterations as to decrease the value of the product, the customer loses their right to return the piece.

When the return is approved, I will credit your account. Refunds for returned items can only be processed to the original credit card. Please note that the transaction might take up to 10 business days.

All custom orders are final and cannot be returned.

If you would like to return a piece or have any questions about the return policy, please contact me at amanda@motherslugger.dk